You can login to grabaseat and change your email preferences at any time. How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. These fares are only available online for one day only or until sold out. The Air NZ app - your trusted travel companion - lets you: Take control of your flight bookings - change your seat, add a bag, manage your meals, and more. Interest rates are valid at the time of publication and are subject to change. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). I already have a airnz account That's great! You can also purchase a Star Alliance upgrade using AirpointsDollars. This varies week to week, but there are often several thousand seats available. display: flex; Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. You will need your booking reference and the last name on the booking. Your bank will have their own internal processes to manage account fraud. Username Cancel With so many ways to earn you'll be able to get your first reward in no time. The price that is displayed was available the last time somebody searched for the city pair combination you entered. I've lost my Airpoints card, or it's been stolen. Simply tap the Airpoints logo to get there. display: none; Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. These points can later be redeemed on your flights, rental cars, hotels and more. The exact time varies and can be pretty random. For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Does this mean I will automatically get all other AirNewZealand email notifications? If your Airpoints member name and your travel name don't match, we need to know you 'are you' before we award your AirpointsDollars, so in that case you'll need to email us with copies of: If you update your Airpoints and Koru name details, the process will all be automatic as your details will match. 3 Status Points are earned on applicable credit cards only. Here's a simple guide to get back on course and make the most of your rewards. Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking. See the applicable Credit Card Conditions of Use for full details. } You'll see how many AirpointsDollars you can earn when you spend with them. Airpoints number, username, or email address. (AirNewZealand reference numbers end in "H".). Fees, charges, terms, conditions and HSBC's lending criteria applies to all credit cards issued by HSBC. You can also complete a MEDA form, or find out more about flying with a medical condition. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. Last Updated: 2021-10-06 11:45:03 Flight restrictions and routing restrictions apply. Learn more, including what happens if you are having issues entering the passcode. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. You can reset these at any time. air new zealand boarding process. How can I update my personal information and contact details for Airpoints? If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. Air NZ Booking Assistance: 0800 737 000. } Monday to Friday (excluding public holidays) NZDT 8am - 6pm. We'll then ask you a challenge question to verify your identity. You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. What should I do? To reset your password, submit your username or your email address below. A password manager stores all your passwords securely, so you do not need to remember them. Your Airpoints number if you have an Airpoints related enquiry. Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. (AirNewZealand reference numbers end in "H".). Benefits include lounge access, priority check-in and extra baggage allowance. We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Airpoints is AirNewZealand's loyalty programme. Credit cannot be used to make purchases at the Airpoints Store. It also lets us contact you when required for example if we see odd behaviour on your account. You can use a credit card or debit card for this. There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. } For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. To reset your password, enter your username and email address and click Send. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. .content.header-bottom .usp-content > div { Update your password. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. You must be able to send us evidence of the correct or new name so that we can update it. Yes, if you purchase your fare on our New Zealand or Australian websites or from our contact centre (service fees apply). How do I update my details? font-size: 140% Visit airnewzealand.co.nz/koru for details. 4. New Zealand domestic check-in. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. Dec 2019 - Aug 20209 months. How often do new deals go on sale? Is the email and mobile verification process mandatory? Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. We continually take measures to increase cyber security to protect you when you're engaging with AirNewZealand online. "Order a replacement Airpoints card" "Confirm my special assistance" "Reset my password" And there's plenty of more ways he can help. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. If you have forgotten your username, click here to request it to be emailed to you. Sometimes email filters inadvertently put emails into the junk box. Cuisine and wine. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. @media (min-width: 768px) { Because we know you're after a good deal, we won't show the next best price unless it's a good deal. Please note that if you change your country of residence to or from Australia more than twice in a 12 month period, you may be charged a service fee of $25 or 25 AirpointsDollars. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. We'll then ask you a challenge question to verify your identity. border-bottom: 1px solid #e5e5e5; If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. Anyone can join and membership is free. You will need your booking reference and the last name on the booking. No, AirpointsDollars can only be earned, not purchased. display: -moz-flex; 0800 021 777. Can I exchange my AirpointsDollars for cash? sales presentation can be a very "hard. It may take a little longer than usual to get back to you. I'm already an Airpoints member - do I need to register again? More about Koru. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. The team are available 0900 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as possible. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. For ANZ Visa Business cardholders APD earn will reduce from APD1 per NZ$75 to APD1 per NZ$85, or APD1 per NZ$50 of spend with Air New Zealand (for the first NZ$25,000 per annum). Join for free today. TTY users phone 133 677 then ask for 1800 132 476. Seats are strictly limited - see the online 'counter' for the number of seats left. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Can I exchange my AirpointsDollars for cash? How can I improve my chances of getting a greenlight deal? Some flights with our other airline partners may also earn AirpointsDollars. Plus, fast track to Star Alliance Gold status4 when you spend $4,000 or more on eligible purchases2 on your card in the first 90 days from the HSBC Star Alliance Credit Card account opening date. Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. Find out more about claiming missing points. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. The airline says one of its Star Alliance partners has been impacted by a security data. This is a security feature to protect your account. We understand COVID-19 travel restrictions may impact your Airpoints membership. Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. Air New Zealand has apologised after some of its airpoints members have had their information stolen. You won't need to fill in all your details again. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. } We recommend changing your password as soon as possible and choosing a stronger password or passphrase, even if you may have done this recently. Air New Zealand Internet Banking. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. How do I know how many Airpoints I'm earning? Pro-tip: sign in to the website first, for the best Oscar experience. Airpoints Terms and Conditions apply. It should be considered the best indication of price. Photo: AFP The airline says one of its Star Alliance partners has been impacted by a security data breach. font-size: 0.9375rem; Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Air New Zealand has apologised after some of its Airpoints members have had their information stolen. What to do if you travel under a different name If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Elite and Gold members have the exclusive right to gift rewards to nominated people. clear: both; Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? It also generates unique and strong passwords for your use. I live outside NZ and the Grabaseat registration form won't let me put in a non-NZ phone number. We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. See information on how you can use your credit. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. If you have an Airpoints credit or debit card, check out ourcomparison table; you can see your earn rates with each card. You can now sign up to receive grabaseat email alerts. Our team are happy to help with your Airpoints questions, so please get in touch. Visit www.hsbc.com.au or call 1 300 30 8 880. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. . It prevents others from potentially intercepting the communication between your browser and the website's server. Discover the possibilities for yourself and be rewarded for the things you do every day. Tasman. What are the terms and conditions for the grabaseat greenlight deals? Half-yearly account fee is waived if $50,000 or more is spent on card since that half-yearly fee was charged, 2 complimentary valet parking vouchers per year, Joining fee waiver + $145 discount off standard 12 month individual Membership rate. Find out what you canspend your AirpointsDollars on. This may take up to 4 weeks to arrive. display: -webkit-box; If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. Additional phone numbers. What to do if you travel under a different name. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. 4. And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. .content.header-bottom .usp-content { Discover the possibilities for yourself and be rewarded for the things you do every day. 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. You must always gift a whole reward. On the ground, you can earn with our hotel and rental car partners. Air New Zealand Privacy & Security Policy. Can I purchase additional AirNewZealand lounge Guest Passes? text-align: center; } How do I update my name, account details and date of birth within my Airpoints account or Koru membership? AirNewZealand lounge passes are not available for purchase. Still got questions? You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. We'll find out what happened, and credit your Airpoints account if your claim is successful. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits.
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