Have you found an error with this catalogue description? The senior team demonstrated a significant focus on improving sepsis screening and treatment. There's no need for the service to take further action. 877.870.7012. The service controlled infection risk well. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Managers monitored the effectiveness of the service and made sure staff were competent. 0300 131 4500, Bexhill Hospital Conquest Hospital We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. 6 June 2018. The hospital staff tried to ensure that the individual needs and preferences of patients were met. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. the service is performing exceptionally well. In most wards there is a bedside television, radio and telephone system called Hospedia. Patients and relatives told us that they were treated with dignity and compassion. We will involve you and, with your consent, your family, carers or friends as appropriate. Infection prevention and control measures had improved since our previous inspection. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 25 January 2023. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. This included no month in which patients were admitted, transferred or discharged within four hours of arrival. Building: Acute Admissions Unit. There had been times when these staff were not specialist trained in paediatric care. The service did not keep their risk register updated. Staff throughout outpatient services put patients at the centre of what they did. the service isn't performing as well as it should and we have told the service how it must improve. They provided emotional support to children and young people, families and carers. Records were brief and suggested limited discussion and challenge. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search People were respected and valued as individuals. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Learning from Morbidity and Mortality meetings needed further development. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. . Where individuals needed support this was provided. We'd like to use additional cookies to remember your settings and understand how you use our services. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. UK hospital admissions for coronavirus are highest since July Covid hospital admissions in Eastbourne remain incredibly low It is managed by the East Sussex Healthcare NHS Trust . And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. The trust rate of surgical site infections (SSIs) was better than the national average. The service managed safety incidents well and learned lessons from them. Medicines management had been added to the safety thermometer as an additional performance measure. EMU accepted women from the main acute site once they had given birth and were able to be transferred to receive extra support if required. Any prescribed tablets and medication that you usually take at home. All inspections: Eastbourne District General Hospital - CQC The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. There was a continuous improvement programme in place across administrative services that included health records. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. the service is performing exceptionally well. We place some essential cookies on your device to make this website work. We rated it as good because: Published Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. 0300 131 4500, Eastbourne District General Hospital This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. To use this service you will need to buy a pre-paid card. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. Signposting was not dementia friendly and did not accommodate visual deficit needs. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. How to get to Eastbourne Hospital by Bus or Train? Alcohol or any illegal or non-prescription drugs. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. They will help you evaluate transportation services for your patient/client to . Patients and relatives we spoke with gave positive feedback about the care they received on the unit. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. The nursing staffing levels had improved since our previous inspection visit in September 2014. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. Staff knew where to access support and information. Kings Drive, Eastbourne, East Sussex, BN21 2UD Staff we spoke with were highly motivated to provide care that was kind and promoted dignity. This information will help us make improvements to the website. Staff had an understanding of what informed consent entailed. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Published the service isn't performing as well as it should and we have told the service how it must improve. Overview - Eastbourne District General Hospital - NHS We observed clear referral pathways for patients who were displaying or had mental health conditions. The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. We support protected meal times. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. Staff felt able to raise concerns, report near misses and report incidents. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. A new training programme was being rolled out. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. 0300 131 4500, Eastbourne District General Hospital Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . Admissions. Your information helps us decide when, where and what to inspect. Each report covers findings for one service across multiple locations. 27 March 2015. Let's make care better together. For example, through the use of practice based competency assessments for a variety of clinical procedures. of hospital observation status and an admissions process that is transparent and administratively simple. At least one standard in this area was not being met when we inspected the service and. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements. Each report covers findings for one service across multiple locations, In Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Map and contact details. Any addresses or telephone numbers that you might need. Tel: Green Bay 01923 436 681, Purple Bay - 01923 436100, Blue Bay - 01923 217 065, Yellow Bay - 01923 436 669, Reception - 01923 217 760, Doctors' Office - 01923 436 103, Sister's office - 01923 436 104. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Ward and departmental safety thermometer results showed improvements across the service. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . 27 January 2017. It will also include any special instructions personal to you. Data collection takes place on one day each month and reported within monthly governance meetings. Any other browser may experience partial or no support. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. (877) 870-7012 to begin the admissions process. Requires improvement If you have any dietary requirements, please speak to the nursing staff and they will assist you. There were times still when patient records were not available for pre-assessment clinics and consultations. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Alongside the falls assessment an individual needs assessment is completed. The trust had made clear improvements to the way health records were managed across the organisation. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Eastbourne District General Hospital. NHS England Same day emergency care However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Inpatient Mental Health Intake & Admissions Process, All of the staff deserve special recognition, What to Expect When Calling a Mental Health Facility, may need to be entered from aurora.boxcarstudiodev.com, Mental Health & Psychiatric Hospitals in Glendale and Tempe, AZ, See what other patients are saying about us, Copyright Aurora Behavioral Health System. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. AAA Team Home . A robust governance system was being introduced. Overall: Good. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. There are vending machines outside most wards. Eastbourne District General Hospital - Wikipedia The intensive care service used procedures to ensure that patients received safe and effective care. Leaders and staff understood and knew how to apply them and monitor progress. Our rating of this service stayed the same. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. there are some services which we cant rate, while some might be under appeal from the provider. Demand for mental health services far outstripped capacity. Eastbourne District General Hospital. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Overview. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. Money for the television and phone system by your bedside. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. the service is performing badly and we've taken enforcement action against the provider of the service. People could access the service when they needed it. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Leaders had the integrity, skills and abilities to run the service. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . Eastbourne hospital hi-res stock photography and images - Alamy On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Staff delivered patient care in line with evidence based care and best practice guidance. The childrens service was in the process of introducing Excellence in Care audits and the tool included a regular paediatric early warning system (PEWS) audits. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. Eastbourne Station to Eastbourne District General Hospital - Rome2rio Operated by Southern Service and Stagecoach South East, the . Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. 192.com Business Directory - your top resource for finding Hospitals listings . The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Admissions Process | Rosewood Centers for Eating Disorders Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. This meant that often children with complex needs did not have access to this important resource. Provided and run by: East Sussex Healthcare NHS Trust. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. Inadequate 5. . Latest data is for the East Sussex Healthcare NHS Trust, which covers the DGH, Conquest and Bexhill Hospital. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Statistics A&E Attendances and Emergency Admissions - NHS England The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. It is a general medical and surgical facility. The reason for these was not documented in most cases. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. They were visible and approachable in the service for patients and staff. However, monthly audits indicated low levels of compliance with trust standards relating to mental capacity assessments. We will publish a report of our overall findings when we have completed the national inspection programme. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. 0300 131 4500, Bexhill Hospital The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. PDF The Economic Consequences of Hospital Admissions - Northwestern University Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. Systems and processes were in place to assess, monitor and manage risks to patients. Visiting times: 2.00pm - 8.00pm. This was our first inspection of the Eastbourne midwife unit. There were systems in place to support learning, improvement and innovation. If your medication is not in stock then you may be issued with a prescription to obtain from a pharmacy. When is meal time and what food can I bring into the hospital? Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. This included greater emphasis on evidence-based practice and training.
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