Sunderland Inloggen. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. No worries, you can use your time on the bus to catch up on some much needed sleep! Salaries; 4. You have subscribed to this newsletter. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Busbud is an authorized Arriva ticket seller. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. Only Certified Service animals are allowed on Arriva buses. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. No, Arriva buses usually don't have a toilet on board. Resolver can help you send your complaints to Arriva Bus. The bus was cancelled. Scottsdale, AZ 85254 Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. So I called customer service on next business day of 10/31/22. Simple! Dreadful customer service and bad attitude. I paid $600 per cabin on credit card. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. all our trip plan was messed. Im shocked that this behaviour is allowed. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Contact our PR team Read the latest news in our newsroom 2023 Arrive The whole process should take no longer than 10 working days. Did this answer your question? Anyway, I ****** and learn so many complaints on here. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Driver forced us to pay for travelling with luggage even though ticket says this is included. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Resolver is a totally free service that you can use to complain effectively. Bus arrived in split almost 1 hour late. More importantly, large companies like Arriva often have incredibly long phone queues. We have helped over 300,000 people with their problems. Purchasing tickets in advance was the most reasonable price available. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. London. Outlets for charging at every row. Arriva Customer Service Representative Salaries in the United Kingdom Friday from 08:30 to 14:30 h. Tel. Your experience on this site will be improved by allowing cookies. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. What could we do to improve your experience travelling with Arriva? Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Busbud is an authorized Arriva ticket seller. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. What is the depot disciplinary procedure? Simply show your ticket on your phone along with a valid photo ID to board the bus. You can also bring a good book to pass the time during your trip. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. To make a complaint, please contact our Customer Services team by clicking here . Average salaries for Arriva Customer Service Representative: $34,416. BBB reports on known marketplace practices. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. Arriva. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. Contact our support team Media Want to learn about Arrive? This is a multi-location business. 3.3. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below Theres no jargon in our rights guides. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. Ind. 302 - A wing, Eureka Tower Mind Space When I purchased the ticket, instructions were given for exact location of bus stop. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Weve helped millions of people find a resolution. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Secrets Arriva Customer Service Agents Don't Want You to Know - DoNotPay Timetable is not followed at all. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Dedicated customer support 24/7. I have written to arriva to complain about the awful service we experienced. 0344 800 44 11. Great busses! The driver was excellent . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 378 reviews. Delayed and missed trips can wind up costing consumers a lot of money. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. Everything worked out perfectly. We're happy to help. Sit back and relax while we do the work. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. What's The Best Arriva Medical Customer Service Recommended By An For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Bus was late. Call Arriva Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. thx god airport crew was able to help us. It was fine. Customer Reviews are not used in the calculation of BBB Rating. Photos; 20. Official Partner. There was a special going on so only 50% of the normal deposit was required per room. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Then like us on Facebook and follow us on Twitter. Uxbridge, Middlesex, UB8 1EX, Av. BBB is here to help. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Avoid paying for tickets using the app. Seats recline a lot which is great for sleeping. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Unfortunately, it is impossible to travel with a pet on the bus or in the hold of the bus with Arriva. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Can I make a complaint on behalf of someone else? The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. horrible experience I have to say. Bus was crowded. Arriva Bus Complaints Email & Phone | Resolver UK Both drivers were polite and helpful. Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Working as a Customer Service Representative at Arriva Medical - Indeed Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? Zero information on Zadar Bus station about delays or departures. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Salary estimated from 10 employees, users, and past and present job . Arriva North West - bustimes.org Its quick, easy and totally free. Arrivia is the largest stand-alone travel loyalty provider in the world. First, we had been booked into the wrong cabins. BBB Business Profiles are subject to change at any time. Learn more about Resolver Pro and how to claim your business. Arriva Group Service Controller Salaries in Worcester Park, England 912 260 418. BBB Business Profiles generally cover a three-year reporting period. Find nearby departures, local service updates and more.