We missed the show! Its a disgrace. Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence? Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Verification can help ensure real people write reviews about real companies. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Why is this company even allowed to operate?????? Requesting a Refund. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . IfYoudid not make reasonable alternative arrangements to Attend theBooking. 2023 Trustpilot, Inc. All rights reserved.
Frequently Asked Questions for Eligible Refundable - Ticketek Australia I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence.
Sell Ticketek tickets | Tixel The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. ve out any inforation, for heavens sake when its given as a gift how are you supposed to give information you simply dont have acsess too??? I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. Any translation of this document from English is for assistance and information only. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Please comply with any stated ticket limit for this event. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them.
Ticketek Marketplace - Buy and Sell Tickets Refunds & Exchanges Follow New articles New articles and comments. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. You can do anything you want if you're the only game in town.
Jay Chou tickets | GIANTS Stadium | Ticketek Australia I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. The term "refundable" has a commonly understood interpretation and I would seriously question whether Ticketek's definition, and enforcement, fits within that. We/Us/Our We are the Booking agent with whom You made the Booking. A copy of a notice from the examination body, school, college, or university confirming the change of date. No contact, no reply, nothing.You have stolen money from thousands of people who need it. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. They ended up rejecting my application for a refund and closing it down entirely. Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. Make a report to ACCC. We may consider other Emergency Circumstances at our discretion. IMPORTANT Any translation of this document from English is for assistance and information only. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Simply do not try to contact them in any way shape or form.Worst customer service. They need a better system and more staff it seems. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Zero stars, uselessly run, waste of a time company. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Any reason for refund must not be foreseeable at the time. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Are Refundable tickets available through Ticketek Marketplace?
Safe, Fast and Verified After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Three years after buying multiple tickets for a cancelled concert I still havent received a refund. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Where the examination is being provided by a commercial business (not by an educational board). Suncorp Stadium
Hopeless website. I recognise the terms of service were available, but nobody reads those. Attend participate in, take part in, use, or be present at. To apply for a Refund simply click on the link in your booking confirmation email, or click here. This meant that I had to sit & concert was standing room only. The office was just as bad as the ticket fees would have you believe. I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. For many, international travel is back on the cards. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. I will never purchase anything with you again. Cutting-edge production the likes of which have never been seen before in Australia or New Zealand will see Ed perform in the round surrounded by fans, to some of the largest venue attendances ever. Attendance at business meetings and business travel. Any temporary relocation for work must be for a period of at least 3 months. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details.
Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Lost a baby recently? I reported the scam to my credit card provider! means an unforeseen circumstance completely outside. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. We/Us/Our We are the Booking agent with whom You made the Booking. Change My Location
means a requirement to move address imposed on. A copy of the letter requiring Jury Service. Many of us haven't booked on line since COVID started, The site is worse than I remember. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Might be worth looking into? Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. They will do anything to hide from you. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. to then often have to go to their desk at the venue to follow up the issues. Privacy (data erasure request) Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Why does Ticketek Marketplace charge fees? How did this happen? Armed Forces Naval Service, Marines, Army or Air Force.
Anyone waiting for refunds from Ticketek? Ghosted for 6 months now actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. Cannot add tickets to wallet.
Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us.
Ticketmaster Resale | ProductReview.com.au Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Cool, just upload a goddamn police report. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. It's about $1500 and I have no idea what to do next. How they don't answer their emails again and fair trading have finished as they have "agreed to refund me". The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I've bumped the ticket by responding as recently as January 2023. Voluntary relocation or where you are changing employer for a new role.
RP ENG EXTENDED - Refundable We also ensure all reviews are published without moderation. Budjerah: 6:00 6:30pm
Create an account to follow your favorite communities and start taking part in conversations. Just upload its fucking DEATH CERTIFICATE. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. 2 tertiary educated people wasted 1 hour each of their lives without successful purchase of any tickets. Where You have not been physically examined by aDoctor prior to the date of the Booking. Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Instead I was sent the PDF email after the show. Are Refundable tickets offered on Gift Voucher sales? Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. I was certainly given the runaround by others who I had dealt with. Please also read the General Conditions of Refund. (Receipt required for Doctors note refund up to 50 or equivalent).
means cancellation or significant delay of flight(s) which. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Can I purchase multiple orders in one transaction? Travelling can be a huge expense, which is why its normal to try to score savings when you can. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! I have contacted your Customer Service team but have not received a response. No reply emails or any form of communication. More Info. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. They gave me specific number to call to move tickets. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount :(, tails, they sent an email saying they has processed the refund. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Just fake a doctors note, cant imagine they review them too carefully. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. Attend participate in, take part in, use, or be present at. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. What gives? Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Is it cheaper to book online or through a travel agent? Anyone can write a Trustpilot review. Poor service really. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. is cancelled, postponed or cannot be fulfilled by the. Adverse weather with no Government Agency warnings not to travel. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App
Easy as. Where You have not been physically examined by a Doctor prior to the date of the Booking. I tried calling, emailing before the show, had I had a response we would have made the show. Press J to jump to the feed. failed the examination previously and had to re-sit. I got tickets to a concert from ticketek that got cancelled of covid. Frontier Touring, Special Guests: Maisie Peters and Budjerah. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the.
PDF Ticket & Entry Conditions Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Do not purchase through ticketek marketplace if you can and recommend any event does not use ticketek. Seven tries before I finally got my second choice of seats. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Can never get a refund on tickets and/or speak to someone within Ticketek.
Ticketek Marketplace - Buy and Sell Tickets Through Fair Trading they claimed they refunded the money to an account that was closed the year before. We use dedicated people and clever technology to safeguard our platform. I paid the additional cost in checkout for refundable tickets. Website doesn't work. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. They rapidly charged my credit card, then didn't provide the tickets. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Companies can ask for reviews via automatic invitations. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! i spent 2 hours online and still didn't manage to secure tickets. I will NEVER buy tickets from this company again!
Ticketek Australia Reviews | Read Customer Service Reviews of premier The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. DO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or media Appalling and illegal to not meet their 10d refund policy Date of experience: October 06, 2022 Useful1 Share Advertisement LO LouShaBow 1 review AU An email from the Booking agent confirming they are unable to replace/re-issue the tickets. It's criminal and needs serious investigation. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. Everybody else looks like a paedo. Sell tickets directly from your Ticketek Account. They haven't responded to my emails! Once got a response to an email because I didnt purchase the ticket wont gi. Conditions that are unpredictable and the event is more than two months in the future. To read more about Covid-19 please visit our dedicated page here. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Can I use a Ticketek gift card or voucher? It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Absolutely appealing customer service!!!!! Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? On-top of that you cant call anyone to purchase ticketsTerrible. Do I need any special hardware or software for print at home tickets? Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. Released a technology that is fully flawed just like the rest of the governing bodies around the world.
Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. A doctor cannot be You or a member of Your family. She made time to help & sort out the transfer of tickets to this area. I have been linked to your site from Ticketek.co.nz. Find out how we combat fake reviews. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. and subject to change at any time. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. NEVER NEVER again. Hands down. An incident number or report from the Police or relevant traffic authority. Attendance at business meetings and business travel. If there is a financial failure of any Transport provider. It's the result of a monopoly. Ive forgotten my password/My password has expired. How totally useless. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan to Fan ticket sales. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. Sell tickets directly from your Ticketek Account. What happens to my money when I buy a ticket? No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Are there any age restrictions enforced on my event? I want an refund, yet there is no way I can get it. Fire A report from the fire service and/or police. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. An incident number or report from the Police or relevant traffic authority. If enough people do it they'll be investigated. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Years ago I did a few days temping at Tiketek.
Refundable tickets via tiketek not refundable? : r/sydney Buy guaranteed tickets for sold out events at a fair price. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . I would and do prefer not to use their services. Safe, Fast and Verified No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I just resold a ticketek ticket on Tixel. I couldn't return to where I was, no progress, the booking system repeated itself, etc.